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No booking or enquiry made on this website or on any other
website operated by the Kitley House Hotel constitutes a guarantee
or promise of a service or product.
Whilst every effort is made to keep our websites as up to date
as possible, any information displayed on this website cannot and
should not be acted upon without checking with the hotel directly.
ACCOMMODATION BOOKINGS
A non-refundable deposit of £20.00 is required for all accommodation
bookings. This will be taken at the time of booking by credit card
or by cheque within 3 days. In the event of cancellation this may
be used against a booking within 3 months. Non-arrivals will incur
a full charge.
WEDDINGS
Written Confirmation and £500.00 deposit is required to confirm
all provisional wedding bookings. Bookings cancelled less than 6
months prior to date booked deposit will be non-refundable. If the
booking is cancelled more than 6 months prior to the date booked
the deposit will be refundable subject to the date being re-sold
for another function. Marquees weddings are subject to the hotels
approval, with recommended agents and suppliers. Final chargeable
numbers required 7 days prior to wedding date. Table plan to be
provided by guest three days prior to arrival indicating vegetarian,
special diets and children meals clearly. Minimum number of 65 adults
required for all Saturday weddings (March-Oct). All 19 Bedrooms
need to be booked for Saturday Weddings (March-Oct), any vacant
rooms will be charged on a room only basis of £75.00 per room.
All weddings are accepted on basis of prepayment six weeks beforehand.
Proforma invoices will be raised from your original booking date.
Payment is required on departure for all outstanding charges. Refunds
will be by cheque within one week.
CANCELLATION POLICY FOR WEDDINGS
For any bookings cancelled more than 6 months prior to the wedding
date, the deposit will be refundable subject to the date being re-sold
for another function. If the booking is cancelled less than 6 months
prior to date booked, the deposit will be non-refundable.
b. Any Cancellations will be required in writing to the General
Manager of the hotel as soon as possible.
c. Any wedding cancelled less than 12 weeks prior to the wedding
daye will be charged a cancellation fee on loss of earning incurred
by Kitley House Hotel. This will equate to 75% of the latest proforma
invoice or estimate less VAT.
The hotel is conscious of the difficulties that can arise for the
Client in the event of cancellation. With that in mind, it is strongly
recommended that the Client takes out special insurance. This can
be arranged through the hotel and the details of the cover and premium
can be obtained on request. Tariffs start from £55.00.
CONFERENCES & BANQUETING
Written Confirmation is required for all bookings Approximate numbers
should be given on confirmation Inside two weeks - if numbers drop
by more than 25% from confirmed numbers organisers would be charged
@75% of latest confirmed numbers. This applies to delegates / guests
and residential accommodation. Inside two weeks - if event is cancelled
it will be charged @75% of confirmed numbers. This applies to delegates
/ guests and residential accommodation. Final Numbers, timings and
all other details required at least three days prior to date of
booking. Payment required on departure unless prior arrangements
have been made with reception. If a pro-forma invoice has been sent,
pre-payment will be required prior to arrival.
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